What is emotional intelligence (EQ)? EQ is the ability to recognise and understand our own emotions, as well as the emotional states of others. It’s about controlling our emotional responses rather than letting our emotions dictate how we behave or act in certain situations. Emotional resilience allows us to interact with people in a more meaningful way. It can be beneficial in both our personal and professional lives.


Why is emotional intelligence important?

Having a good understanding of emotional intelligence can help us manage difficult situations better and foster stronger relationships with colleagues, friends and family. It also helps us to be more self-aware and gives us the skills to develop emotional resilience.

Our emotional intelligence influences a vast range of our daily decisions and interactions, from the way we react to problems at work or home to how we deal with challenging situations. 

It can also be useful in helping us to make better choices when it comes to managing stress, communicating effectively and forming relationships.

Emotional intelligence can help us understand our strengths and weaknesses and how they affect our work performance. It can also lead to improved leadership, management, problem-solving skills, and teamwork.

Why do some people have a lower EQ?

Some people lack emotional intelligence because they don’t have the necessary tools to recognise and understand their own emotional states. This can lead them to misread situations or overreact, which can cause a range of issues in relationships, professional or personal.

In addition, some people may struggle with emotional intelligence due to a lack of emotional intelligence in their upbringing. This can lead to emotional immaturity, resulting in difficulty understanding and managing emotional states.

What are the warning signs you may have a low eq?

If you find yourself unable to empathise with others or have difficulty recognising and understanding your emotional states, this could be a sign that you have lower emotional intelligence. Other warning signs of low emotional intelligence include:

  • Trouble controlling your emotions
  • Struggling to manage stress
  • Difficulty forming relationships
  • Difficulty communicating effectively
warning signs of low EQ

Why is emotional intelligence development necessary?

As I have mentioned above, the development of emotional intelligence is essential for achieving success in both our professional and personal lives. Without emotional intelligence, it can be challenging to build strong relationships with both colleagues and family members, as we may not be able to recognise or understand their emotional states.

Having emotional intelligence can also help us to manage stress more effectively. We can better identify the emotional triggers that cause us to become anxious or stressed and work on developing emotional resilience.

Learn to be mindful:

By being mindful of our thoughts and feelings, we can better understand how our emotions affect our behaviour and decisions.

Develop emotional self-awareness:

Learning to recognise our emotional states and the emotional states of others can help us to manage difficult situations better.

Improve communication skills:

Communication is vital when it comes to developing emotional intelligence. It’s essential to learn how to express ourselves in an effective way that doesn’t create conflict.

Learn active listening:

Active listening is an important communication skill that helps us better understand the emotional states of those around us and our emotional state.

Practice emotional regulation:

Emotional regulation involves learning how to manage our emotional responses in a constructive way.

Practice emotional resilience:

Being able to respond appropriately and calmly to challenging situations is an integral part of emotional resilience. Practising emotional intelligence can help us to do this more effectively.



Developing emotional intelligence is an essential skill that can help us better understand and manage our emotions and improve our relationships with those around us. By being mindful of our own emotional states and learning how to communicate effectively, we can develop emotional resilience that will help us to navigate difficult situations. With practice and dedication, emotional intelligence can be developed over time.

If you would like to discuss improving the emotional intelligence of your team, please get in touch here